At JAMES TRADING COMPANY, a subsidiary of James Trading Company, we are committed to safeguarding the privacy of our visitors. This Privacy Policy outlines the types of information collected and recorded by JAMES TRADING COMPANY and explains how we utilize it. If you have any further questions or need additional information regarding our Privacy Policy, please feel free to get in touch with us.

This Privacy Policy exclusively pertains to our online activities and is applicable to visitors of our website with respect to the information they provide and/or gather on ckap.my. It does not extend to information gathered offline or via other channels.

Your Consent

By using our website, you implicitly consent to our Privacy Policy and agree to abide by its terms.

Information

The nature of personal information requested, as well as the rationale behind its request, will be explicitly communicated when we solicit such details.

Should you reach out to us directly, we may acquire supplementary information about you, such as your name, email address, phone number, residential or office address, vehicle specifics, and prior claim history. This includes the content and attachments of any messages you may transmit to us, as well as any other information you choose to furnish.

When you input your particulars on the JAMES TRADING COMPANY website, we may request your contact details, which can encompass your name, company name, postal code, email address, phone number, vehicle registration, NRIC, and/or business registration number.

Utilization of Your Information

The information collected serves various purposes, including but not limited to:

• Providing, operating, and maintaining our website.
• Enhancing, customizing, and expanding our website.
• Gaining insights into and analysing how you engage with our website.
• Creating new products, services, features, and capabilities.
• Corresponding with you, either directly or through our partners, for purposes including customer service, furnishing updates, and disseminating other information pertinent to the website, as well as for marketing and promotional endeavours.
• Dispatching emails.
• Identifying and mitigating fraudulent activities.
• Issuing quotations and policies.

Payment Gateway

When you make a payment on our website through the provided payment gateway, your payment details are securely processed by our third-party payment service providers. We do not store or have access to your credit card details or other financial information. Your transaction data is encrypted and handled by our payment service providers in compliance with industry security standards.

Please be aware that our payment service providers may have their own privacy policies and terms of service. We recommend reviewing their policies before making a payment.

Security of Payment Transactions

We take all necessary measures to ensure the security of your payment transactions. Our website uses industry-standard encryption protocols to protect your payment information during transmission.

Third-Party Links

Our website may contain links to third-party websites, including payment service providers. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of these websites before providing any personal information.

Contact Information

If you have any further questions about our privacy policy, please do not hesitate to contact us at:

JAMES TRADING COMPANY
No 2365 Jalan 1a/3,
Bandar Baru Sungai Buloh,
47000 Sungai Buloh, Selangor

Phone: 03-61564177
Email: support@ckap.my

We reserve the rights to change the terms of our privacy policy. The updated version will always be available on ckap.my. Continuing to use our website means you agree with the latest version of the privacy policy.